Internal Sales / Technical Support (Cork)

  • Full Time
  • Cork

Primary Job Function:

We a currently recruiting for a new role for our Sales Office in Cork.  This is an excellent opportunity for someone that is customer focused and interested in assisting and implementing quality and process improvements within a fast-paced environment.

We require a technical person to join our current team. Duties will include ensuring all Customers are dealt with in an accurate and timely manner. Provide backup when required to Trade Counter and web sales. Communicate and liaise with all other Internal Departments and Branches efficiently and effectively. Support the External Sales Team as required.

Key Results Areas (K.R.A.’s):

1. Processing of Customer orders –
Process all orders received via the sales telephone, counter, e-mail and fax in accurate and timely manner.

2. Customer Support –
Responding to enquiries from customers, through call-backs and e-mail responses, setting up quotes and general liaison with customers re their orders, e.g. Shortages/technical support on products etc.

3. Group Technical Support –
Provide technical sales support for the group as required.

4. Own Accounts –
Concentration on assigned Accounts to reach set targets by looking for opportunities to up sell

LOCATION: Little Island, Cork

HOURS: Full Time (Monday to Friday)

THE REQUIREMENTS: Desirable for this role:

  • 2 years’ experience in a similar role or industry
  • A technical qualification
  • Computer literacy
  • Good communication skills

SALARY: In line with qualification and knowledge

START DATE: Immediate

CONTACT: Click on the “Apply for job” button below…

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