Customer Service Representative

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    Excel Logo

    Excel Electric Group, are a leading manufacturer and distributor of Cable Management Systems, located in Bluebell, Dublin.

    We are looking for a 

    Customer Sales Representative

    The successful candidate should have a track record in customer services or electrical trade counter experience. Knowledge of Cable Management and electrical products an advantage.

    Main tasks & responsibilities:

    • Answering telephone calls in a timely and accurate manner.
    • Accurate processing of Customer Sales Order’s.
    • Liaise and work closely with Sales and Warehousing teams.
    • General office duties filing, faxing and emailing.
    • POD scanning: ensuring all POD’s are scanned and available for Customer Services and Customers.
    • Dispute Management: Assist with root cause analysis of complaints and corrective actions.
    • Serving customers at Trade Counter.
    • Matching supplier invoices with delivery dockets & purchase orders.
    • Ensure adherence to safety regulations.

    Job requirements:

    • Minimum level of Education: Leaving Certificate.
    • Excellent communication skills.
    • Good analytical and methodical approach to work.
    • Competent in the use of Microsoft Office.
    • Experience in Electrical trade counter sales an advantage.
    • Identifies opportunities and problems and takes responsibility for actions required.
    • 2-3 years’ experience in order administration.
    • Fluent in English – Spoken and written.

    A competitive remuneration package is being offered.
    Interested candidates, please press the ‘Apply for job’ button below and forward your CV.

    To apply for this job email your details to hr.manager@excelelectric.ie.